Blog

Hurt During the Holidays: Orthopaedic Urgent Care

Posted on 12-23-2024 in Urgent Care, Injury Care, Hurt App & Sports Injury by Dr. Sonya Ahmed, Dr. Alex Coleman, Dr. Joshua Hackel, Dr. Steven Kronlage, Dr. Matthew Mai, Dr. Erik Nilssen, Dr. Chris O'Grady, Dr. Roger Ostrander, Dr. James Piorkowski, Dr. Ryan Riggs, Dr. Brett Smith

The holiday season is a time for joy, celebration, and... unfortunately, sometimes injuries. At North Florida Bone & Joint Specialists (NFBJS), we understand that accidents happen, especially when juggling holiday decorations, gifts and activities. That's why we're proud to offer the Hurt! app — your trusted resource for managing acute orthopaedic injuries, available 24/7, 365 days a year.

Whether you've taken a sudden tumble off a ladder while hanging Christmas lights or your child sprains their ankle riding the brand-new bicycle Santa delivered, these are moments when the Hurt! app can make all the difference. With this innovative tool, you can connect with a Hurt! Care Navigator, in real-time, who will guide you through the next best steps to take — all at no cost to you or your insurance.

Getting started is easy. Download the Hurt! app for free from the App Store or Google Play, or access the service from your desktop via our Urgent Care page. Once you've set up your account, you can securely send details and photos of your injury to the Hurt! team for an initial assessment. From there, we'll help you schedule a same- or next-day appointment with one of our NFBJS Orthopaedic Subspecialists or, if needed, direct you to one of our trusted emergency department partners. No matter where you're sent, our team will follow up to ensure your recovery stays on track.

The Hurt! app is ideal for addressing non-life-threatening injuries such as:

  • Sprains, strains, and bruises from slips or falls while decorating your Christmas tree or installing outdoor holiday lights.
  • Aches, pains, or swelling in joints that haven't improved with rest and over-the-counter remedies.
  • Unexpected injuries from playing touch football at a family gathering or taking a spill off your new bicycle.

While the Hurt! app is not designed for life- or limb-threatening situations, it's perfect for efficiently navigating common musculoskeletal issues during the busy holiday season. The trained Hurt! Care Navigator will ensure you're connected with the most appropriate care provider, saving you the hassle, cost and risk of an unnecessary emergency room visit. 

So, whether you're untangling holiday lights, chasing kids around the yard or trying out new winter sports gear, know that we've got you covered. Download the Hurt! app today or visit our Urgent Care page to learn more or begin the registration process from your desktop device.

Save or share this information:

Check out some of our related posts:

Kronlage and O'Grady Perform Life-changing Outreach

Late last month, North Florida Bone and Joint Specialists orthopaedic surgeons Dr. Steven Kronlage and Dr. Chris O'Grady performed a life-changing procedure on two ½-year-old Nassir Andrew from Grenada through their newly formed non-profit, Hands of Hope Medical Mission (HoHMM). Drs. Kronlage and O'Grady, who also serve as Co-Presidents of HoHMM, performed the organization's first sponsored stateside patient operation at the Andrews Institute Ambulatory Surgery Center.

Read More
Family Health History And Your Care

With National Family Health History Day approaching next week on Thanksgiving, it’s an ideal time to consider family health history’s role in your orthopaedic and sports medicine care. While many people think of family health history in relation to heart disease or cancer, a family history of orthopaedic conditions like arthritis, osteoporosis and other joint and bone issues can also impact your own risk and health management. Understanding and documenting your family health history can empower you and your orthopaedic provider to proactively manage or prevent conditions that could affect your long-term mobility and quality of life.

Read More
Benefits of Orthopaedic Physical Therapy

October is recognized as Physical Therapy Month, a time to highlight the essential role physical therapists play in improving the lives of patients dealing with orthopaedic conditions and sports injuries. At North Florida Bone & Joint Specialists, we provide comprehensive physical therapy services designed to help our patients recover faster, avoid surgery, and regain their mobility.

Read More
Back to the Blog